Last updated: 06 March, 2024
Welcome to MyndStories, a service provided by Metta Media Private Limited (“we,” “us,” or “our”). MyndStories is a content-led platform for mental health, offering news, features, interviews, podcasts, group therapy sessions called Spaces, and aggregating therapists. By using our website, you agree to be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, please do not use our website.
Nature of Services
MyndStories is a mental wellness and content platform that delivers emotional wellness products and services to individuals and organizations. These include, but are not restricted to:
- Mental health-related content, including news, features, interviews, podcasts, and videos.
- Group therapy sessions called Spaces, facilitated by licensed therapists and coaches or experts in their field.
- A directory of licensed therapists, allowing users to be directed to the therapist’s partner site for booking appointments (fees may apply).
- Online and face-to-face consultations with expert Mental Wellness Professionals (who have been authorized by MyndStories to use the platform for delivering their services).
- Periodic self-assessments and mental tests.
- Workshops and/or webinars delivered by trained mental health professionals.
- Self-help tools, content, and programs, including podcasts, through various channels, including websites, mobile applications, social media, and emails.
- Participation in user forums, topics, replies, comments, feedback, blogs, and any other submissions on the platform. This includes any sub-domains.
The Services offered by MyndStories comply with our client anonymity and confidentiality policies (refer to Privacy Policy). MyndStories reserves the right to add or remove products and services from its overall offerings without prior notification.
MyndStories does not deal with medical or mental emergencies. We are not a platform that can offer support in crisis situations – including when an individual is experiencing thoughts of self-harm or suicide, or is showing symptoms of severe clinical disorders such as schizophrenia and other psychotic conditions. In these cases, in-person medical intervention is the most appropriate form of help.
If you feel you are experiencing any of these difficulties or are contemplating suicide, we urge you to seek help at the nearest hospital or emergency room where you can connect with a psychiatrist, social worker, counselor, or therapist in person. The same applies in the case of any medical or mental health emergency. We recommend involving a close family member or friend who can offer support. The website is not a suicide helpline platform. Please reach out to the emergency care numbers if you are facing serious mental health difficulties or suicidal thoughts: KIRAN – India’s first 24/7 national toll-free mental health helpline – 1800-599-0019.
Intellectual Property
All content on MyndStories, including text, graphics, logos, images, and software, is the property of Metta Media Private Limited or its content suppliers and is protected by Indian and international copyright laws. You may not use our content without our express written permission.
User Content
By submitting content to MyndStories, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content worldwide in any media. You also grant us the right to use your name and any other information you provide in connection with such content. You represent and warrant that you own or otherwise control all the rights to the content you submit, and its use by us will not infringe upon or violate the rights of any third party.
Disclaimer of Warranties
MyndStories is provided “as is” and without warranties of any kind, either express or implied, including but not limited to warranties of title, merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted or error-free, nor do we make any warranty as to the results that may be obtained from the use of the website.
Limitation of Liability
In no event shall Metta Media Private Limited or its affiliates, directors, officers, employees, therapists, mental health profesessionals, or agents be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of MyndStories, whether based on contract, tort, strict liability, or otherwise, even if we have been advised of the possibility of such damages.
No assurance is provided for user or client acceptance by Mental Wellness Professionals on our platform. We retain the right to conclude your registration without specifying a cause. As a facilitator of technology, MyndStories establishes connections between users and Mental Wellness Professionals. The efficacy of counseling and therapy outcomes is not pledged and hinges on user-provided information. The presence of a specific Psychological Wellness Professional is not guaranteed. Post-booking, MyndStories functions as a go-between, conveying details between users and professionals.
The frequency of counseling sessions is agreed upon by the user and their Mental Wellness Professional, but the specific scheduling of sessions is not assured. The Wellness Professional may opt for alternative treatment or involve additional professionals if online counseling is deemed unsuitable.
While MyndStories strives to authenticate the credentials of registered Mental Wellness Professionals, it is not liable for misrepresentations or fraudulent claims. Professionals bear the responsibility for the accuracy of information on their profile pages.
Mental Wellness Professionals maintain a contractual relationship with MyndStories, but MyndStories disclaims responsibility for their actions or advice. Users take responsibility for decisions and actions independently of MyndStories or the Wellness Professionals, and MyndStories is not accountable for any resulting damage, loss, or liability.
MyndStories refrains from endorsing or exerting influence over specific medical branches, theories, opinions, or positions. No warranties are provided for information obtained through MyndStories, except as delineated in the User Agreement.
Services, content, and information on MyndStories and third-party platforms are presented for general information only and should not be the sole basis for decisions. MyndStories is not responsible for inaccurate, incomplete, or outdated information, and users rely on the content at their own risk.
Historical information on the platform is designated for reference only. MyndStories holds the right to modify platform content without an obligation to update. Users are tasked with monitoring changes to the platform.
MyndStories may alter or terminate platform portions or services without notice or liability. The platform does not guarantee uninterrupted, error-free functions, or virus-free content. Users download content at their own risk, accepting responsibility for any resulting damage or data loss.
MyndStories prohibits dual relationships between counsellors and clients on social and professional networks, maintaining clarity in professional relationships.
Users indemnify and hold Metta Media Pvt Ltd, its distributors, agents, representatives, and authorized users harmless from losses, damages, liabilities, and costs arising from platform use.
Indemnification
You agree to indemnify and hold Metta Media Private Limited and its affiliates, directors, officers, employees, therapists, mental health profesessionals, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of MyndStories, your violation of these Terms & Conditions, or your violation of any rights of another.
Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India, and you agree to submit to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.
Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your use of MyndStories following any such change constitutes your agreement to follow and be bound by the Terms & Conditions as changed. For this reason, we encourage you to review these Terms & Conditions every time you use MyndStories.
Links to Third-Party Websites
MyndStories may contain links to third-party websites not owned or controlled by Metta Media Private Limited. We assume no responsibility for the content, privacy policies, or practices of any third-party websites. By using MyndStories, you release Metta Media Private Limited from any and all liability arising from using any third-party website. Be aware when you leave our website and read the terms and conditions and privacy policy of each third-party website you visit.
Additional Notes and Disclaimers
MyndStories is a mental health content platform for educational purposes only. Any advice or information provided by our writers or therapists via the website is for informational purposes only and cannot substitute an examination by a doctor or other mental health professional. Relying solely on advice provided by any counselor, article, or any form of content on this platform is strongly discouraged. The information on the site does not convey medical advice and does not constitute the practice of medicine.
You understand and agree that although a Counselor may be a qualified clinical or mental health professional, the relationship between you and the Counselor is not a professional therapeutic relationship.
Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at content@myndstories.com.
Intellectual Property
All content on MyndStories, including but not limited to text, graphics, logos, images, and software, is the property of Metta Media Private Limited or its content suppliers and is protected by Indian and international copyright laws. You may not use our content without our express written permission.
User Content
By submitting content to MyndStories, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You also grant us the right to use your name and any other information that you provide in connection with such content. You represent and warrant that you own or otherwise control all of the rights to the content that you submit and that the use of your content by us will not infringe upon or violate the rights of any third party.
Disclaimer of Warranties
MyndStories is provided “as is” and without warranties of any kind, either express or implied, including but not limited to warranties of title, merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted or error-free, nor do we make any warranty as to the results that may be obtained from the use of the website.
Limitation of Liability
In no event shall Metta Media Private Limited or its affiliates, directors, officers, employees, or agents be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of or in any way connected with the use of MyndStories, whether based on contract, tort, strict liability, or otherwise, even if we have been advised of the possibility of such damages.
Indemnification
You agree to indemnify and hold Metta Media Private Limited and its affiliates, directors, officers, employees, and agents harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of MyndStories, your violation of these Terms & Conditions, or your violation of any rights of another.
Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India, and you agree to submit to the exclusive jurisdiction of the courts in Bangalore, Karnataka, India.
Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Your use of MyndStories following any such change constitutes your agreement to follow and be bound by the Terms & Conditions as changed. For this reason, we encourage you to review these Terms & Conditions every time you use MyndStories.
Links to Third-Party Websites
MyndStories may contain links to third-party websites that are not owned or controlled by Metta Media Private Limited. We have no control over and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. By using MyndStories, you expressly release Metta Media Private Limited from any and all liability arising from using any third-party website. We encourage you to be aware when you leave our website and to read the terms and conditions and privacy policy of each third-party website you visit.
Additional Notes & Disclaimers
Please note that MyndStories is a mental health content platform for educational purposes only.
Any advice or information provided by our writers or therapists via the website is provided for informational purposes only and cannot be considered a substitute for an examination by a doctor or other mental health professional. You are advised strongly against relying solely on, or make decisions based solely on advice provided by any counselor or article or any form of content on this platform. The information contained on the site does not and is not intended to convey medical advice and does not constitute the practice of medicine.
You understand and agree that although a Counsellor may be a qualified clinical or
The website is not a suicide helpline platform. Please reach out to the emergency care numbers if you are facing serious mental health difficulties or suicidal thoughts: KIRAN – India’s first 24/7 national toll-free mental health helpline – 1800-599-0019
Contact Us
If you have any questions or concerns about these Terms & Conditions, please contact us at content@myndstories.com.